SeatGeeks Reviews 2018 – is Seat Geek Safe and Reliable?

Seat Geek Review 2018 – Is SeatGeek Legit?

The number of online ‘event ticket’ providers have shot up exponentially, and braving the storm is one such event ticket provider, SeatGeek. SeatGeek provide, under one roof, tickets to sporting events, concerts, and theatre shows. But a question pops in our head, as it always does when trying a new website or application for the first time, is SeatGeek legit?…

To answer, let me first list their credentials. Founded in 2009 by Russell D’souza and Jack Groetzinger, SeatGeek was launched at TechCrunch50 where it was named one of the top 5 start-ups by VentureBeat and CNET.
They continued to grow with mammoth steps over the years. Receiving huge sums in seed money, roping in investors and backers like Sunil Hirani, Ashton Kutcher and NYC Seed, obtaining partners like Yahoo Sport and acquiring rival companies like FanSnap are only few of the feathers in their cap.
So, if you are still wondering, is SeatGeek legit, you can rest assured. Our verdict is that they are.

SeatGeek Review 2018 – What They Do

As mentioned earlier in this review, they are a platform for consumers to find, compare and book, tickets to various events around the globe, like sports, music concerts, theatre tickets, tickets to comedy shows and even WWE tickets! Their services can be accessed via a website or mobile application. You can narrow down your search by venue, artist, team or event.

On their website (or app), you can select an event and compare ticket prices across other platforms, use their interactive 3-d map to select the best seat, check their review for which platform and seat is the most lucrative, track the event once a booking is placed and receive notifications about your event to keep you up to date.
Booking tickets has never been this easy. Continue reading our SeatGeek Review to find out more about them.

SeatGeek Review 2018 – The Pros

Earlier in our SeatGeek review, we explained some very useful features of the ticket booking platform. One amazing feature that is most useful, is their forecast feature. This particular service of theirs has been applauded across multiple SeatGeek reviews and that is why it has a special mention in this SeatGeek review.
You can login to their site/app and pick your favourite artists, teams or events. Then all you do is sit back and relax. SeatGeek keeps you updated about your team or artist’s upcoming events, their locations, the different ticket vendors, the cheapest available tickets, the best seats and with this arsenal of information, you can pick the most affordable choice.

No wonder all SeatGeek reviews on the internet praise these guys. They are most deserving of it in terms of providing customer ease and like other SeatGeek reviews, we approve of them as well.

SeatGeek Review 2018 – The Cons

Everything under this blue sky has both pros and cons. Although this tool has been a darling of most SeatGeek reviews, it does have its cons. If SeatGeek could sift through their multiple results and pick the top 5 for consumers to choose, it would be a huge relief. The gargantuan number of choices sometimes become a major hassle, creating more confusion than being of help.

Some SeatGeek reviews have claimed their customer service is not up to the mark. While using their app is extremely easy, the follow up service is not all that good. Again, there have been mixed sentiments among multiple SeatGeek reviews.

SeatGeek Review 2018 – The Verdict: Is SeatGeek Safe? Is SeatGeek Reliable?

A lot of people have recurring questions, rightly so, since large sums of money is involved. Is SeatGeek safe? Is SeatGeek Reliable? We scoured through SeatGeek reviews on the internet and we found mixed emotions towards this ticket booking Giant.

To answer your question, is SeatGeek safe and is SeatGeek reliable, we found more positive reviews than negative. Their backing credentials seem solid and their website and application are both, definitely easy to use. They make the booking experience seamless.

If you still have doubts about their reliability, you can simply use their app/website to look for the best deal and then book the same ticket through a different vendor.

6 Comments

  1. Stephen

    I used SeatGeek to find tickets for an NFL football game. I bought 3 tickets for a scheduled Thursday night game at a cost of $174 of which about $26 were fees. SeatGeek doesn’t provide tickets, it locates a third party ticket seller. The tickets actually came through UberSeat which is equally, if not more, guilty than SeatGeek. Tickets were purchased on Sunday for the game on the following Thursday. On Monday the NFL changed the game to Wednesday due to a tropical depression that was threatening game night in Tampa Bay, Florida. My 2 friends and I would not be in town on Wednesday and the tickets are of no use to us. Starting Monday night I tried to get a refund and have learned that neither SeatGeek or UberSeat will refund any transaction due to a change in event schedules. How does that seem right? I bought tickets for Thursday not Wednesday.

    While neither ticket seller has control over the change in schedule they certainly ought to be able to make refunds on tickets not yet expired. So the NFL gets about 148 of my dollars, and SeatGeek and Uberseat share in some 26 more of my dollars and I am left with nothing and no recourse. I would be more forgiving if the date had not changed and my circumstances didn’t allow me to attend on the original date. But to sell tickets to an event and then pull the carpet out from under me by changing the date is certainly unfair.

    Don’t let the term guarantee fool you. They guarantee to send you a ticket but there is no refund or return policy for any transaction. Changing the date of an event is no different than cancelling the show if the new date is not viable for you. There should be a refund for dates cancelled or changed. The contract between me and the ticket vendors was for a specific date/time/place. If that changes then the vendor has broken the contract because the tickets are essentially for an event that didn’t take place on that date and time. What is the point of these ticket sellers if they just charge fees and don’t provide any assurances. Buy direct from the box office.

  2. Rachel

    Bought tickets for a game, got them cheaper than other sites I looked at, very happy with purchase. Would come back again and buy tickets from Seatgeek in the future. I paid with credit card but there were other options, PayPal and debit as well gift card access. There were plenty of ways to pay. Cancel within 30 days and you get your money back. You can get a full refund with whoever you purchased the tickets so for me it would’ve went back on my credit card.

  3. Christina

    Seatgeek has the best prices and always has what I am searching for and if they don’t I can request it. Also they are very helpful. Any time I have questions or concerns I call Seatgeek customer support line and they answer all my questions and take care of my every need. You can pay anyway you want or choose. They have even talked about getting a check option but I have not followed up on that subject to whether they did or not. Payments are instant and very legit. Seat Geek’s cancellation policy is understandable and legit. Once you cancel your money is redirected on your card almost instantly. You do have to pay a small fee for canceling though. Their refund options are very broad and down to earth. This company is very understandable. It does not take long to get your refund. You just go through an automated questionnaire then speak to a live representative as to why you want to have a refund.

  4. Kayla

    Here is my honest Seetgeek reviews. It has so many different types of tickets. It is truly incredible but made choosing rather hard. However I got the best price on mine and was happy to receive and use it. I loved the diverse set of payment methods Seat Geek offer. It truly made my day since most places only offer one or two rather mundane methods but it was a nice surprising change. Their cancellation policy comes in handy if your financial situation is suddenly altered as mine was and they were exceptional at canceling and were very understanding and kind to me. I never personally had to use Seat Geeks’ refund policy but judging by their other offerings and my own experiences with them I feel like their refunding is probably exceptional. Hope you found my Seatgeeks review useful.

  5. Jessica

    I found my tickets quickly and easily. Overall I was completely satisfied with everything. Geek Seat had plenty of different payment options. I chose to just go ahead and use my debit card but if you didn’t have one or wanted to use a different option Seat Geeks have plenty to choose from that would fit your needs. We didn’t use the cancellation policy so I’m not exactly sure how amazing it is, but they informed us about if we were to cancel and it sounded pretty good. Geek Seats sounded like they were willing to work with you on getting your money back.

  6. Joe

    It’s the first time I have bought ticket online for one of the interesting events. SeatGeek has pleased me with the best experience of ticket purchasing process. The simple and well-designed site has caused me no issue in clicking at the right place. I have just entered the name of the event and the site has showed me a list of information. The clear details on the sellers are also advantageous to me. I have chosen Piggyback to get the ticket, and this platform has helped me with good information on its seat arrangement. I have got the ticket through the mobile transfer process. It has displayed the QR codes, and I have scanned the code from my mobile. I like to choose Seat Geek for buying tickets in future.
    Summary: I am satisfied with Seatgeeks service and I would definitely recommend it cause it’s legit, safe and reliable.

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